Please fill out contact form or order form for one of the services or contact us other ways specified on page.

Is it an emergency? If so, don't email us or use the contact form. Instead, call us right now.

Otherwise, we'll typically get back to you pretty quickly -- at least a confirmation email within 24 hours. How soon we can work with you depends on how full our schedule is, and how much you're willing to pay. We may be able to reschedule other commitments or ask a consultant to work late, but you pay a premium rate for this. Please be sure that you're prompt and accurate with your schedule, too, or you may lose your place in line and have to wait longer.

Usually, yes -- call us right now. However if we're too busy we might be unable to help. Make sure you have a support contract with us if you're planning to use our services on short notice.

Peter and Vadim are in great demand. We have many intelligent, highly competent engineers; you can request Peter or Vadim, but be prepared to wait longer and pay more. We'll advise you if your case requires special expertise no one else has. It's rare that you really need Peter or Vadim.

Yes, but this may delay your case or cost extra money.

Yes, but it usually takes longer to schedule, is less efficient for you, and is significantly more expensive. Give us a call. Most of our customers who believe that they need a week of onsite are pleasantly surprised at what we can do remotely and how much less it costs.

Our minimum is 2 hours.

15 minutes.

Yes but this may take longer time and minimum time purchases may be higher.

Our contract has a very strong NDA included. We'll sign yours if needed. But we won't sign a non-competition clause or anything else that restricts us from doing business freely.

The best option is to ask for a cap on the hours, and we can structure the work so you will need less of our time to reach your goals (but will have to spend more time yourself). We also may be able to get you some discount in some cases, just do not expect very much.

We may be able to offer you a discount on bulk-purchased hours with an up-front payment, or possibly on a long-term contract.

We're full-stack performance experts and can find and fix problems in hardware, operating systems, networks, Apache, and a myriad of other technologies. (Sure, we're most famous for MySQL -- but we know a lot more than just that.)

Yes, though it would be expensive and hard to schedule. However, we can often do what you need in much less time than an in-house DBA would require. You may not really need full-time if you hire us.

Not right now. We focus on systems and applications built around MySQL. However, we do have a lot of expertise in other systems, so we can help you with migrations and the like.

All consultants speak English, some speak Russian, Ukrainian, Lithanian, Polish, and Spanish.

We're a virtual company with consultants all over the world, including Europe and Silicon Valley.

A global company has to do that to succeed. We try to find someone from a reasonably compatible timezone, but we'll work at odd hours if necessary. (It may make scheduling more difficult, though.)

We're always looking for great guys to work with us. Please do talk to us and yes location is not important.

Absolutely, whether you're a company or an individual, let's talk.